Last updated: 11 June 2026. We want you to feel safe trying Kavach. Here's our policy, in plain terms.
Premium and Family Shield come with a 7-day money-back guarantee from your first purchase — if it's not for you, tell us within 7 days for a full refund of that membership.
You can cancel anytime from your dashboard; this stops all future renewals. Your paid features stay active until the end of the period you've already paid for. After the 7-day window, a renewal already charged isn't refundable, but you'll never be locked in — and your tag keeps its core safety features for life either way.
One-time plans (Basic, society tags, lifetime upgrades) can be refunded within 7 days provided the physical sticker hasn't been shipped or the tag activated. Once the sticker is shipped or the tag is in use, the digital service is considered delivered; the physical sticker is then covered by our replacement policy below rather than a cash refund.
If your sticker arrives damaged, or peels or fades within its warranty, we'll replace it free — just contact us with a photo. Basic includes one free replacement per year; Premium and Family Shield include free replacements.
Bulk and society orders are handled per the written quotation shared at the time of purchase. Talk to us before a drive and we'll make the terms clear up front.
Write to us via utkarshresearchnetwork.in/contact with your registered email. Approved refunds are returned to your original payment method, typically within 5–7 working days.
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